Frequently Asked Questions
Quick FAQ (Marriage Gifting )
Q: What’s the minimum order quantity (MOQ)?
A: MOQ depends on product and packaging. Share your quantity and budget; we’ll confirm best options fast.
Q: Can you personalise with our names, date, and colours?
A: Yes—custom tags, sleeves, stickers, and note cards are available. Add your details in the form.
Q: How long will it take?
A: Stock hampers are quick; personalised sets need extra time. Tell us your event date—we’ll propose realistic timelines.
Q: Can you deliver to multiple addresses or venues?
A: Yes, we support multi-address shipping. You can upload a CSV after we confirm your order.
Q: Do you provide samples?
A: We don’t offer free samples. For trial quantities, please purchase single packs from our Shop page.
Q: Do you have options for vegan/no-added-sugar/nut-free?
A: Yes—tell us your dietary preferences and we’ll recommend suitable products.
Q: Can you include a gift message for each hamper?
A: Absolutely—share the text or template; we’ll print and include it.
Quick FAQ (Corporate Gifting)
Q: What’s the minimum order quantity (MOQ)?
A: MOQ varies by product and packaging. Share your quantity and budget, and we’ll confirm the best fit within minutes of review.
Q: How long do orders take?
A: Stocked sets are fast; custom branding takes longer. Tell us your deadline—we’ll propose options that meet it.
Q: Do you ship to multiple addresses?
A: Yes. We support multi-address dispatches for remote teams and client lists. Upload a CSV if needed.
Q: Can we include personalised notes?
A: Absolutely. Send the message or a template, and we’ll include it in every gift.
Q: Do you provide samples?
A: We don’t offer free samples. If you’d like to try items first, please purchase single packs from our Shop page.
Q: Can you accommodate dietary preferences?
A: Yes—vegan, no added sugar, and nut-free options are available. Tell us your requirements.
Q: Do you issue GST/VAT invoices?
A: Yes. We provide compliant invoices with your company details for accounting.
